City Index Reviews Read Customer Service Reviews of www cityindex.com 3 of 16
Jeff holds a Bachelor’s Degree in English Literature with a minor in Philosophy from San Francisco State University. City Index offers a substantial range of markets with 84 forex pairs and 13,500 tradeable symbols, significantly higher than the industry average of 3,623 symbols. City Index’s fee structure is competitively priced and especially advantageous for active traders who can benefit from its VIP discounts. However, the average spread on EUR/USD for standard accounts is slightly higher at 1.4 compared to the industry average of 1.08, which is something cost-conscious investors should consider. Our comprehensive review of City Index shows that it is a great option for both forex and CFD trading.
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Now it seems almost all administration is done from the U.S and not on the UK time zone. I have given up and asked them to close my account as I cant put up with such poor serviceThey restricted my account about 4 weeks ago because they didnt have some personal information. They didnt contact me until a week ago asking for more info which I provided and only finally unrestricted it 2 days ago. (i provided initial info many weeks ago)I requested to withdraw MY money 2 days ago and still they have not transferred it.
SMART Signals
Generative AI tools are not a part of our content creation or product testing processes. Our ratings, rankings, and opinions are entirely our own, and the result of our extensive research and decades of collective experience covering the forex industry. Pricing at City Index for trading CFDs, forex, and spread-betting products is in line with the industry average. For the best pricing, use City Index’s proprietary platforms or MetaTrader. Dear Peter,We are happy to hear that our team provided you with excellent service. Dear Thanabalan,We are happy to hear that our team provided you with excellent service.
City Index trading platforms and tools
If that is out of your range, Trade Nation have a minimum $1 deposit requirement. Eligible clients are also protected by the Financial Services Compensation Scheme (FSCS) and in the event of liquidation, clients may be entitled to compensation through this scheme. StoneX Financial Ltd is a company registered in England and Wales. StoneX Financial Ltd is authorised and regulated by the Financial Conduct Authority (FCA). They are also regulated by the well-respected Australian Securities and Investment Commission (ASIC) and Monetary Authority of Singapore (MAS). Should your required margin fall below 50% a margin, closeout will be activated.
- StoneX Financial Ltd is a company registered in England and Wales.
- Read through this review to determine whether City Index is the best broker for you.
- Thanks to its robust offerings and sterling reputation, we believe it stands out as a competitive choice for traders.
How do I close my City Index account?
City Index’s trading tools include high-tech trading platforms like WebTrader and MetaTrader 4 (used by millions of traders around the world). Traders can also access Performance Analytics, SMART Signals, Trading Central, Advanced Charts, and alerts to help them. The wealth of educational and analytical resources leads us to conclude that this broker is very suitable for new traders. That’s not to say that experienced traders can’t benefit from this broker, as the tools, high-tech platforms, and other features have a lot to offer professional-level clients.
Web Trader Platform Review
When you trade forex and other markets with the City Index MT4 platform you can benefit from ultra-tight spreads, fast trade executions and unique trading tools. You can trade directly through your MT4 account on all platforms. I like to use the desktop version for running automated strategies and the mobile app for quickly checking my account when I am not with my computer. The web version is also great for accessing your account on any device and it is always up to date.
The real-time margin calculator can help to keep your trading decisions under control. The platform is easy enough to use for new traders whilst having enough advanced functionality for the more experienced investor. The “Trader” account is aimed towards both new and experienced retail traders, offering competitive pricing, 24-hour trading support, award winning platforms, https://traderoom.info/city-index-forex-broker/ news, analysis, education and more. This account includes a risk management feature with negative balance protection so that you never lose more than you deposit and margin close-out as standard. At BrokerNotes.co, our data-driven online broker reviews are based on our extensive testing of brokers, platforms, products, technologies, and third-party trading tools.
City Index mobile versions for iOS and Android allow easy synching between platforms, with well-organized menus but fewer features and limited customization. Account holders can set custom price alerts, build watch lists, chat with customer service, https://traderoom.info/ and do basic charting, but the apps don’t provide a real alternative to the standalone or web platforms. Fortunately, the order interface looks identical to the desktop and web programs, allowing adequate risk management while on-the-go.
And today they have asked for further information before they will transfer MY moneyI asked them to close my account 4 days ago via their requested email route and to date they have not replied or actioned. We appreciate that you took the time to review us, and hope you continue to enjoy trading with us. We are disappointed to hear that your expectations have not been met. We investigated your case and a customer service member will reach out to you. We take our reputation as a trustworthy and reliable broker seriously.
The MetaTrader 4 (MT4) trading platform is available with a wide range of built in features which are further enhanced by City Index’s service, support and pricing. Developed by trading software company MetaQuotes, MT4 is perhaps the most widely used trading platform and considered by many as the most user friendly. It has a quick learning curve making it an attractive proposition to new traders whilst having enough advanced functionality for the more seasoned trader.
All information on The Forex Geek website is for educational purposes only and is not intended to provide financial advice. Any statements about profits or income, expressed or implied, do not represent a guarantee. Your actual trading may result in losses as no trading system is guaranteed.
The headquarters of GAIN Capital is in Bedminster, New Jersey, with more than 800 staff throughout North America, Asia Pacific, and Europe. City Index has proven itself a global leader in CFD trading and Forex trading. Read through this review to determine whether City Index is the best broker for you. With SMS Volatility Alerts, you can stay on top of any trade opportunities in your preferred markets. Simply choose as many markets as you like and receive notifications directly to your phone – complete with links to the platform that allow you to trade immediately.