{"id":777,"date":"2021-11-01T19:10:32","date_gmt":"2021-11-01T19:10:32","guid":{"rendered":"https:\/\/demo8.thuythu.com\/mrviet\/?page_id=777"},"modified":"2021-11-02T07:27:09","modified_gmt":"2021-11-02T07:27:09","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/demo8.thuythu.com\/mrviet\/return-refund-policy\/","title":{"rendered":"Cancellation &#038; Return\/Refunds\/Replacement Policy"},"content":{"rendered":"<p>Last updated: February 18, 2021<\/p>\n<p>Thank you for shopping at 365Canvas. We at 365Canvas are committed to quality products, and your satisfaction is 100% guaranteed.<\/p>\n<p>If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on the Cancellation &amp; Return\/Refunds\/Replacement Policy.<\/p>\n<p>The following terms are applicable for any products that You purchased with Us.<\/p>\n<h3>Definitions<\/h3>\n<p>For the purposes of this Policy:<\/p>\n<ul>\n<li><strong>Company<\/strong> (referred to as either \u201cthe Company,\u201d \u201cWe,\u201d \u201cUs,\u201d or \u201cOur\u201d in this Agreement) refers to 365Canvas LLC, 16192 Coastal Highway, Lewes, Delaware, United States 19958.<\/li>\n<li><strong>Items<\/strong>&nbsp;refer to the items offered for sale on the Service.<\/li>\n<li><strong>Orders<\/strong>&nbsp;mean a request by You to purchase Goods from Us.<\/li>\n<li><strong>Service<\/strong>&nbsp;refers to the Website.<\/li>\n<li><strong>Website<\/strong>&nbsp;refers to 365Canvas, accessible from&nbsp;<a href=\"https:\/\/365canvas.com\/\" target=\"_blank\" rel=\"external nofollow noopener noreferrer\">365canvas.com<\/a>.<\/li>\n<li><strong>You<\/strong>&nbsp;means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.<\/li>\n<\/ul>\n<h3><strong>Cancellation Policy:<\/strong><\/h3>\n<p>365Canvas believes that we provide our customers with ample information to make an informed purchase.<\/p>\n<p>Currently, orders are confirmed for printing <strong>1 hour&nbsp;after they\u2019re placed<\/strong> to ensure the fastest fulfillment. Therefore, customers will have 1 hour after checking out to hold the order for making adjustments or cancel the order.<\/p>\n<p>If you have to cancel\/hold the order, you can do it within 1 hour of placing the order. Please check your confirmation email for the instructions.<\/p>\n<p><span style=\"text-decoration: underline;\"> We do not accept the cancellation after 1 hour or once the order has been taken into the printing process.<\/span><\/p>\n<h3><strong>Return Policy:<\/strong><\/h3>\n<p>All items are made to order \u2013 this means that when you place your order, we print that item(s) just for you<strong>. <\/strong><\/p>\n<p>Because of these items\u2019 nature, <span style=\"text-decoration: underline;\">unless they arrive damaged or defective<\/span><strong>, 365Canvas does not accept return and exchange requests<\/strong> for any reason as our products are customized and printed on demand.<\/p>\n<h3><strong>Replacement\/Refunds Policy:<\/strong><\/h3>\n<p>At 365Canvas, your satisfaction is our number one concern.<\/p>\n<p>If you are unhappy with your order due to a defect, damage, wrong item, or a printing quality issue: You are eligible for a full refund or replacement. Please contact us at <span style=\"text-decoration: underline;\">support@365canvas.com<\/span> <strong>within 20 days of receiving your order<\/strong>, including <strong>proof of the received item<\/strong>.<\/p>\n<p>If your claim is approved, <strong>we can issue a refund<\/strong> or&nbsp;provide you with <strong>a replacement free of charge<\/strong>.<\/p>\n<p>Refunds will be issued to the original form of payment. Depending on the form of payment, you will receive your refund within:<\/p>\n<ul>\n<li><strong>Paypal<\/strong>: 1 business days<\/li>\n<li><strong>Debit\/Credit Card<\/strong>: You can see the refund as a credit approximately 5-10 business days later, depending upon the bank.<\/li>\n<\/ul>\n<p>For any further information, please contact us at support@365canvas.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: February 18, 2021 Thank you for shopping at 365Canvas. We at 365Canvas are committed to quality products, and your satisfaction is 100% guaranteed. If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on the Cancellation &amp; Return\/Refunds\/Replacement Policy. The following terms are applicable &#8230; <a title=\"Cancellation &#038; Return\/Refunds\/Replacement Policy\" class=\"read-more\" href=\"https:\/\/demo8.thuythu.com\/mrviet\/return-refund-policy\/\" aria-label=\"More on Cancellation &#038; Return\/Refunds\/Replacement Policy\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/demo8.thuythu.com\/mrviet\/wp-json\/wp\/v2\/pages\/777"}],"collection":[{"href":"https:\/\/demo8.thuythu.com\/mrviet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo8.thuythu.com\/mrviet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo8.thuythu.com\/mrviet\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo8.thuythu.com\/mrviet\/wp-json\/wp\/v2\/comments?post=777"}],"version-history":[{"count":2,"href":"https:\/\/demo8.thuythu.com\/mrviet\/wp-json\/wp\/v2\/pages\/777\/revisions"}],"predecessor-version":[{"id":821,"href":"https:\/\/demo8.thuythu.com\/mrviet\/wp-json\/wp\/v2\/pages\/777\/revisions\/821"}],"wp:attachment":[{"href":"https:\/\/demo8.thuythu.com\/mrviet\/wp-json\/wp\/v2\/media?parent=777"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}